High-consideration patients read every line before a five-figure consult. A negative sitting unanswered does what no ad can fix: it quietly sends them to the next name on the list. ReviewHound is the desk that never sleeps — we surface risk fast, put a physician-ready response in your hands, and get it live after your one-tap approval.
✓ Free audit · No card required · Results in 90 seconds
Built only for board-focused surgical practices. Not a chatbot you babysit — a managed workflow: detect → route → draft → approve → post → report, with SLAs, escalation, and a paper trail your counsel will recognize.
Estimated monthly consultation losses for a practice with 10+ unanswered negative reviews. High-consideration patients researching a $15,000 rhinoplasty read every review before making contact.
What the top-booked plastic surgeons in your market are sitting at right now. A patient deciding on a $12,000 rhinoplasty spends 40+ minutes researching — and books whoever looks most trustworthy.
You didn't train to run a reputation desk. We own the system: monitoring, triage, drafting, follow-up, and the weekly readout for the owner. Your job is approval, not admin — one text, seconds per event.
Everything a West Coast surgical practice needs to turn reviews into a controlled process: real-time coverage, defensible response workflow, owner approval, measured growth, and reporting your partners actually read—without hiring a full-time in-house team.
Every negative review is triaged and answered on a fixed clock—including nights and holidays—before your next OR day. Speed plus consistency is the whole product.
Miss once = free monthSystematic follow-up turns satisfied patients into public advocates—tracked, not left to front desk memory. The Negative Review Firewall routes unhappy patients to you privately before they post.
10–20 new reviews/mo typ.When a review violates platform policy, we file with the right evidence, track the case, and escalate—no "flag and hope." We don't promise outcomes Google won't honor; we promise professional follow-through.
Filed, tracked, escalatedWeekly read on who's winning the listing in your submarket—rating, recency, velocity—so "reputation" isn't a feeling, it's a scoreboard the whole partnership can look at.
Weekly market intelNothing goes live without you. YES to post, EDIT to revise—the audit trail and medico-legal guardrails you want, in under a minute. No new logins for your team.
You own the last mileWhat moved, what we handled, what still needs eyes, and where you stand vs. the top local players—so the owner and practice manager can run one informed conversation, not three Slack threads.
Owner & PM readyWhen a negative hits, we don’t "assign a task"—we produce a specific, physician-tuned draft and push it to you: "New review from Michael R. — reply YES to post." You approve; we post. The chain of custody is clean.
Happy patients get a low-friction path to the review that matters. Unhappy ones hit the Firewall first—private, documented, solvable before they go public. Volume you can show in a Monday brief.
We build the file, file correctly, and stay on the case. Evidence, timing, and escalation—the difference between a DIY flag and a professional dispute track.
Critical path is SMS. You’re not onboarding six staff, training logins, or running another "platform."
Each draft addresses what was said—empathy, next step, and tone that matches a surgical brand, not a chatbot paraphrase.
SLA isn’t a slogan. Miss once, you don’t pay the following month. Contractual, not motivational poster copy.
"The consultation felt rushed — barely 15 minutes. I had questions about rhinoplasty recovery and felt dismissed. For what you charge, I expected more."
Miss a response window — the next month is comped. No measurable lift in 90 days — we keep executing at no charge. These are deal terms, not adjectives.
Every negative review on your Google listing gets a professional, tailored response within 24 hours — including weekends and holidays. Miss once, your next month is free. No exceptions.
Miss once = free monthIf your Google rating doesn't improve or stabilize within 90 days, we keep working at no charge until it does. We're not paid to try — we're paid to move the needle.
No improvement = we work free14 days completely free. No card required to start the audit. Cancel in one click — no retention calls, no invoices. If we don't demonstrate value in 14 days, walk away.
14 days free · cancel in 1 clickAt high-ticket consult values, this isn’t a “software line item”—it’s insurance on the asset patients see first. Most groups break even the first time a single at-risk thread gets handled right.
No card · 14 days free
No card · Audit in 90 seconds · Cancel anytime
No card · 14 days free
Run the free audit: see unclosed risk, competitive gaps, and the physician-ready drafts you could approve today—before you pay anything.
✓ 14 days free · ✓ Guaranteed response to every review · ✓ 90-day rating improvement or we work free
Right now someone is deciding between you and the next name on the list. What does the listing say?
Free Audit — 90 Seconds