24/7 Review Risk Desk — Plastic & Cosmetic Surgery

One unanswered review
costs your practice $12,000.
Every single time.

High-consideration patients read every line before a five-figure consult. A negative sitting unanswered does what no ad can fix: it quietly sends them to the next name on the list. ReviewHound is the desk that never sleeps — we surface risk fast, put a physician-ready response in your hands, and get it live after your one-tap approval.

Audit My Practice Free → How It Works Connect my Google account

✓ Free audit  ·  No card required  ·  Results in 90 seconds

Built only for board-focused surgical practices. Not a chatbot you babysit — a managed workflow: detect → route → draft → approve → post → report, with SLAs, escalation, and a paper trail your counsel will recognize.

💸
$12K
Average value of one lost
plastic surgery consultation
🔍
94%
Of patients research a surgeon
online before booking
⚡
<24h
SLA-backed handling of every
negative review, every time
Built for practices in
Beverly Hills Newport Beach La Jolla Scottsdale Paradise Valley Seattle San Francisco Palo Alto
The cost of silence $40K

Estimated monthly consultation losses for a practice with 10+ unanswered negative reviews. High-consideration patients researching a $15,000 rhinoplasty read every review before making contact.

Based on avg consult value $8k–$15k
The competitive reality 4.8★

What the top-booked plastic surgeons in your market are sitting at right now. A patient deciding on a $12,000 rhinoplasty spends 40+ minutes researching — and books whoever looks most trustworthy.

Every 0.1★ gap = lost consultations
Your time investment 0 hrs

You didn't train to run a reputation desk. We own the system: monitoring, triage, drafting, follow-up, and the weekly readout for the owner. Your job is approval, not admin — one text, seconds per event.

Command center, not a DIY tool
What you get

Review operations, not "more software."
Run while you operate.

Everything a West Coast surgical practice needs to turn reviews into a controlled process: real-time coverage, defensible response workflow, owner approval, measured growth, and reporting your partners actually read—without hiring a full-time in-house team.

⚡

SLA-Backed Negative Response

Every negative review is triaged and answered on a fixed clock—including nights and holidays—before your next OR day. Speed plus consistency is the whole product.

Miss once = free month
⭐

Measured 5-Star Velocity

Every post-procedure patient gets the same follow-up: one message, two options — leave a Google review or reach the practice directly. No filtering, no gating. Timed at day 30–45 when results are visible and satisfaction is naturally highest. Volume of new positives is the actual moat.

10–20 new reviews/mo typ.
🛡

Policy-Backed Disputes

When a review violates platform policy, we file with the right evidence, track the case, and escalate—no "flag and hope." We don't promise outcomes Google won't honor; we promise professional follow-through.

Filed, tracked, escalated
📊

Competitive Context

Weekly read on who's winning the listing in your submarket—rating, recency, velocity—so "reputation" isn't a feeling, it's a scoreboard the whole partnership can look at.

Weekly market intel
💬

Owner-Approved Posting

Nothing goes live without you. YES to post, EDIT to revise—the audit trail and medico-legal guardrails you want, in under a minute. No new logins for your team.

You own the last mile
📈

Executive Monday Brief

What moved, what we handled, what still needs eyes, and where you stand vs. the top local players—so the owner and practice manager can run one informed conversation, not three Slack threads.

Owner & PM ready
Revenue at risk

How much is one bad review
actually costing you?

Average consultation value
$
$2,000$50,000
Consultations per month
1100

Assumes a 15% patient loss rate from unanswered negative reviews — a conservative industry estimate.

Your numbers
Consultations lost / month to bad reviews 3 patients
Monthly revenue at risk $36,000
Annual revenue at risk $432,000
Annual cost of ReviewHound Growth $5,964
Net annual ROI
+$426,036
Revenue protected minus subscription cost
Audit My Practice Free →
How it works

Full stack behind the listing.
You own the final word—one text.

1
< 24 hours · every time

Negatives triaged and drafted, fast

When a negative hits, we don’t "assign a task"—we produce a specific, physician-tuned draft and push it to you: "New review from Michael R. — reply YES to post." You approve; we post. The chain of custody is clean.

2
Ongoing · automated

Measured 5-star growth every month

Every patient gets the same message with two options: leave a Google review, or reach the practice directly. Patient chooses. No filtering. Timed at day 30–45 when results are visible. The volume of new positives is what actually moves a rating — not preventing negatives from landing.

3
Professional dispute pursuit

Policy violations pursued, not just flagged

Former employees, competitors, off-topic content, obvious fakes — we build the evidence file, submit correctly, and escalate. ~25–35% removal rate on policy-violating reviews is realistic and significantly higher than a DIY attempt. We pursue; we don't promise outcomes Google doesn't honor.

What practices are saying

Results plastic surgeons
actually measure.

4.3 → 4.7★
in 90 days

Four unanswered negatives cleared in week one. Backlog gone, responses the surgeon signed off on, two consultations recovered in month one that would otherwise have gone to the next name on the list.

BC
Board-Certified Plastic Surgeon
Beverly Hills, CA · First cohort
11 new 5★
in 30 days

Operating four days a week — the last thing I need is to be crafting legally defensible responses at 10 p.m. A draft hits my text, I reply YES, it's live. That's the whole product. Under a minute per review, every time.

FP
Facial Plastic & Rhinoplasty Surgeon
Newport Beach, CA · First cohort
#1 in market
from #3 in 60 days

The weekly competitive brief — who's winning the listing, review velocity, what changed — is the first reputation report I've ever been able to put in front of my partners and have them actually engage with. Real numbers, not vanity metrics.

CS
Cosmetic Surgery Practice
Scottsdale, AZ · First cohort
What you actually experience

One text. You approve it.
It’s live with your name on it.

⚡

No new software culture.

Critical path is SMS. You’re not onboarding six staff, training logins, or running another "platform."

🎯

Written to the claim, not a mail-merge.

Each draft addresses what was said—empathy, next step, and tone that matches a surgical brand, not a chatbot paraphrase.

🛡

Before your next OR day — or the next month is on us.

SLA isn’t a slogan. Miss once, you don’t pay the following month. Contractual, not motivational poster copy.

iMessage — ReviewHound
Just now
New 2-Star Review — Google
Michael R. ★★☆☆☆

"The consultation felt rushed — barely 15 minutes. I had questions about rhinoplasty recovery and felt dismissed. For what you charge, I expected more."

✓ Physician-ready draft — your approval to post

Reply YES to post
Reply EDIT to adjust

We sign what we stand behind.
On paper.

Miss a response window — the next month is comped. No measurable lift in 90 days — we keep executing at no charge. These are deal terms, not adjectives.

Start Free Audit →
24h

Response Guarantee

Every negative review on your Google listing gets a professional, tailored response within 24 hours — including weekends and holidays. Miss once, your next month is free. No exceptions.

Miss once = free month
90d

Rating Guarantee

If your Google rating doesn't improve or stabilize within 90 days, we keep working at no charge until it does. We're not paid to try — we're paid to move the needle.

No improvement = we work free
14d

Zero-Risk Trial

14 days completely free. No card required to start the audit. Cancel in one click — no retention calls, no invoices. If we don't demonstrate value in 14 days, walk away.

14 days free · cancel in 1 click
Data, access & compliance

Exactly what we access.
Nothing more.

🔒

HIPAA-Conscious by Design

ReviewHound drafts responses from the public review text only — we never access patient records, appointment data, or clinical systems. No PHI is ingested, stored, or processed. Review responses are drafted from what's already visible on Google.

Patient follow-up emails for review generation are sent by your team using our templates — we don't handle patient contact data directly. If your practice requires a Business Associate Agreement (BAA), contact us before signing up.

🔑

How Google Account Access Works

Connecting your Google Business Profile takes 60 seconds. Here's exactly what happens:

1
Read-only review monitoring. We receive new review notifications from your Google Business Profile. We cannot edit your profile, manage ads, or access other Google products.
2
Post only after your explicit YES. When you reply YES to an approval SMS, we post the exact draft you approved. Nothing is posted automatically — ever.
3
Revoke in one click. Remove access anytime from your Google Account security page. No call required, no penalty, no data retained after disconnection.
Pricing

One OR day funds the whole year.
The math is not close.

At high-ticket consult values, this isn’t a “software line item”—it’s insurance on the asset patients see first. Most practices break even the first time a single at-risk thread gets handled right.

Most Popular
Growth
Full Management
The complete review ops stack: 24/7 monitoring, measured growth, patient resolution, disputes, and weekly competitive brief.
$997/mo
14 days free — less than one recovered consultation
  • 24-hour response guarantee
  • One-tap SMS approval
  • Google monitoring 24/7
  • Weekly performance report
  • 90-day rating guarantee
  • Measured review generation — 10–20 new 5-stars/month typ.
  • Patient Satisfaction Loop — every patient gets a service-recovery path; documented resolution before they decide whether to post
  • Competitive context — weekly who's-winning-the-listing brief
  • Policy disputes — filed, tracked, escalated to decision
  • White-glove setup — configured in under 24 hours
Start Free Audit →

No card · Audit in 90 seconds · Cancel anytime

Partner
Dedicated Rep
A named person who owns your reputation — not a tool you manage. For high-volume practices where one missed crisis is a six-figure event.
$2,497/mo
14 days free
  • Everything in Growth
  • Named dedicated rep — one person, direct line, knows your practice
  • 12-hour crisis SLA — crisis reviews handled same day, not next morning
  • Weekly 30-min strategy call — review posture, competitive gaps, what's next
  • Top-5 competitor deep-dive — full market analysis updated monthly
  • Guaranteed 20 new 5-stars/month — or we credit the difference
Start Free Audit →

No card · 14 days free · Less than one recovered consult/month

Common Questions

The things worth asking.

If your Google rating doesn't improve or stabilize within 90 days, we continue working at no charge until it does. And if we ever miss a response deadline — even once — your next month is free. Both guarantees are contractual, not marketing copy.
No. The product is the operating system: always-on monitoring, triage, drafting, your approval, posting, reporting, and follow-through on disputes. Models may assist drafting—you still own what goes on your public record. We sell SLAs and outcomes, not more generic text.
Every patient receives the same follow-up message — one email, two options: leave a Google review, or reach the practice directly. No star-rating filter, no gating, no routing based on sentiment. We time the send at day 30–45 post-procedure when results are visible and satisfaction is naturally highest. The volume of new positives is what actually moves a rating. Most practices see 10–20 new 5-star reviews per month within 60 days.
For reviews that genuinely violate Google's policies — former employees, competitor attacks, off-topic content, obvious fakes — yes. We identify what qualifies, build the evidence file, submit correctly, and follow through to a decision. A realistic removal rate on policy-violating reviews is 25–35%, which is significantly higher than a DIY flag. We don't promise outcomes Google won't honor; we promise professional pursuit on every legitimate case.
You’re not buying "another AI tool" — you’re buying coverage, process, and speed on the highest-leverage page in your funnel. One recovered consult at a typical plastic-surgery ticket covers a year of the Growth tier. If you have multiple unanswered negatives, the question isn’t the $497; it’s whether you can afford another month of radio silence on Google.
We implement the workflow. When a response is ready, you get a text—YES to post, EDIT to change wording—so the last mile stays with the physician and the record is clean. No new logins, no "figure out the AI," no hoping a junior staffer speaks for the brand at 9 p.m. on a Saturday.
Then you’re exactly who this is for—because the bar isn’t "we reply sometimes." It’s 24/7 triage, every negative on a clock, owner-approved posting, measured review velocity, and a weekly market read. If you’re already doing all of that in-house, you don’t need us. If not, the audit will show the gap in 90 seconds.
Free audit · No card · 90 seconds

Your next lost consultation
is happening right now.

Run the free audit: see unclosed risk, competitive gaps, and the physician-ready drafts you could approve today—before you pay anything.

Audit My Practice Free →

✓ 14 days free  ·  ✓ Guaranteed response to every review  ·  ✓ 90-day rating improvement or we work free

Right now someone is deciding between you and the next name on the list. What does the listing say?

Free Audit — 90 Seconds