Every 1-star review with no response sends prospective patients to your competitor. We monitor your Google profile 24/7, draft the perfect response within hours, and post it after your one-click approval.
🔒 If your rating doesn't improve in 90 days, we work for free until it does.
They never call to complain. They never tell you. They just book your competitor instead. Here's what that's costing you.
The average med spa patient spends $1,200 per year. Every unanswered 1-star review convinces roughly one patient not to book. If you have 5 unanswered reviews, that's $6,000 walking out the door every month — silently.
And 80% specifically look at how the business responds to negative reviews. No response = no accountability = no booking. Your competitors at 4.7★ respond to everything. You showing no responses is the comparison patients make.
Most clinic owners know this is a problem. The reason it doesn't get fixed: nobody has time. Patients, staff, appointments. Reviews pile up. We fix that permanently — every review gets a professional response, you approve in one click.
14 unanswered reviews. No response process. Losing patients daily to nearby clinics at 4.6+. Here's exactly what we did.
No dashboards. No logins. No "strategy calls." We plug into your Google listing and run everything.
New review detected within the hour — evenings, weekends, holidays. We catch it before you even know it happened and immediately start drafting a response.
Not a template. A real response that addresses the exact complaint, shows empathy, and invites them back. You get an email: "New review — click Approve to post." Takes you 5 seconds.
Click Approve in the email. We post to Google immediately. Every patient who reads that review now sees a professional, caring owner — not silence. That's the whole system.
Every time a bad review hits, this lands in your inbox within 24 hours. One click posts it to Google. That's the entire workflow.
"Waited 40 minutes past my Botox appointment. When I finally got in, the injector seemed rushed. Uneven results. Very disappointed considering the price."
Jessica, I'm truly sorry about the wait and that your results didn't meet expectations. That's not the experience we aim for. I'd love the chance to make this right — please contact us directly and I'll personally arrange a complimentary follow-up with our lead injector to ensure you're completely happy.
"We had 11 bad reviews sitting unanswered for months. ReviewHound responded to all of them within two days. Three of those patients actually came back. The ROI was immediate."
"I checked our Google page for the first time in six months and had 8 unanswered reviews. ReviewHound had already drafted responses for all of them and I approved them all in about 3 minutes."
"The weekly report is what I didn't know I needed. Seeing that we're now #1 in response rate among the 6 clinics near us — that's the kind of competitive edge that fills appointment books."
Every week, this report lands in your inbox. Your rating is climbing. Your reviews are handled. Your competitors are behind you. And you haven't spent a single minute thinking about it.
I Want This — Start Free →| Feature | ReviewHound $197/mo |
DIY Your time |
Rep Agency $800–$2,000/mo |
|---|---|---|---|
| 24-hour response to every bad review | ✓ | If you remember | ✓ |
| One-click approval (no dashboards) | ✓ | ✗ | Login required |
| Zero staff time required | ✓ | ✗ | Onboarding calls |
| Fake review removal | ✓ | Manual, slow | ✓ |
| Weekly competitor monitoring | ✓ | ✗ | Sometimes |
| 90-day rating guarantee | ✓ | ✗ | ✗ |
| Setup in <24 hours | ✓ | ✓ | 1–2 week onboarding |
Average med spa patient value: $1,200/year. One recovered patient pays for 6 months of ReviewHound.
No card required · 90-second setup · Cancel anytime in one click
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