Real response times. Real compliance rates. Published because we stand behind the 4-hour SLA guarantee — in writing, in your agreement.
Every ReviewHound agreement includes the same SLA clause: if we fail to deliver a draft response within 4 hours of a new negative review being detected, your next billing month is free. No asking. No support ticket. Automatic.
This is why we publish this dashboard. We have nothing to hide. If you're evaluating reputation management tools and your current one doesn't publish response time data — ask why.